{
  "schema_version": 1,
  "diagram_type": "architecture",
  "meta": {
    "title": "How the business runs — demand to books across three entities (as of 2026-07)",
    "output": "business-operating-map.html",
    "animation": "trace",
    "quality_profile": "showcase",
    "views": [
      {
        "id": "order-to-cash",
        "label": "Order to cash",
        "focus": [
          "crm",
          "commerce",
          "payments",
          "bank",
          "books_a"
        ],
        "note": "A lead becomes an order, the order becomes a charge, the charge settles as cash, and only then does it reach the books."
      },
      {
        "id": "supply-side",
        "label": "Supply and fulfilment",
        "focus": [
          "suppliers",
          "erp",
          "wms",
          "commerce",
          "spend"
        ],
        "note": "Purchase orders, inventory and 3PL fulfilment. What leaves the shelf must match what the ledger says it cost."
      },
      {
        "id": "three-ledgers",
        "label": "One stack, three ledgers",
        "focus": [
          "books_a",
          "books_b",
          "books_c",
          "close"
        ],
        "note": "Operations are shared across the group; the books are not. Each entity closes its own period in its own QuickBooks company."
      }
    ]
  },
  "components": [
    {
      "id": "crm",
      "type": "external",
      "label": "Demand · CRM",
      "sublabel": "HubSpot · pipeline",
      "brand": "hubspot",
      "pos": [
        40,
        340
      ],
      "size": [
        150,
        62
      ],
      "tag": "customers"
    },
    {
      "id": "commerce",
      "type": "frontend",
      "label": "Commerce",
      "sublabel": "Shopify · orders · tax",
      "brand": "shopify",
      "pos": [
        290,
        340
      ],
      "size": [
        160,
        62
      ],
      "tag": "orders SoT"
    },
    {
      "id": "suppliers",
      "type": "external",
      "label": "Suppliers",
      "sublabel": "vendors · lead times",
      "pos": [
        40,
        60
      ],
      "size": [
        150,
        62
      ]
    },
    {
      "id": "erp",
      "type": "backend",
      "label": "Supply chain · ERP",
      "sublabel": "purchase orders · BOM",
      "pos": [
        290,
        60
      ],
      "size": [
        160,
        62
      ],
      "tag": "cost SoT"
    },
    {
      "id": "wms",
      "type": "backend",
      "label": "Inventory · 3PL",
      "sublabel": "warehouse · fulfilment",
      "pos": [
        290,
        200
      ],
      "size": [
        160,
        62
      ],
      "tag": "units"
    },
    {
      "id": "payments",
      "type": "backend",
      "label": "Payments",
      "sublabel": "Stripe · fees · payouts",
      "brand": "stripe",
      "pos": [
        550,
        340
      ],
      "size": [
        150,
        62
      ]
    },
    {
      "id": "spend",
      "type": "security",
      "label": "Spend · AP",
      "sublabel": "bills · cards · approvals",
      "pos": [
        550,
        60
      ],
      "size": [
        150,
        62
      ],
      "tag": "approval gate",
      "brand": {
        "url": "https://ramp.com/favicon.ico",
        "sha256": "7a1cfe36a490c907981e16d044be910f938319786cea6746d354b555c2abaec8"
      }
    },
    {
      "id": "payroll",
      "type": "security",
      "label": "Payroll · HR",
      "sublabel": "wages · taxes",
      "pos": [
        550,
        200
      ],
      "size": [
        150,
        62
      ],
      "brand": "gusto"
    },
    {
      "id": "bank",
      "type": "cloud",
      "label": "Bank",
      "sublabel": "operating accounts",
      "pos": [
        800,
        200
      ],
      "size": [
        150,
        62
      ],
      "tag": "cash SoT",
      "brand": "chase"
    },
    {
      "id": "books_a",
      "type": "database",
      "label": "Books — Entity A",
      "sublabel": "QuickBooks company A",
      "pos": [
        1050,
        60
      ],
      "size": [
        170,
        62
      ],
      "tag": "books SoT",
      "brand": "quickbooks"
    },
    {
      "id": "books_b",
      "type": "database",
      "label": "Books — Entity B",
      "sublabel": "QuickBooks company B",
      "pos": [
        1050,
        200
      ],
      "size": [
        170,
        62
      ],
      "tag": "books SoT",
      "brand": "quickbooks"
    },
    {
      "id": "books_c",
      "type": "database",
      "label": "Books — Entity C",
      "sublabel": "QuickBooks company C",
      "pos": [
        1050,
        340
      ],
      "size": [
        170,
        62
      ],
      "tag": "books SoT",
      "brand": "quickbooks"
    },
    {
      "id": "close",
      "type": "external",
      "label": "Close · reporting",
      "sublabel": "controller · per entity",
      "pos": [
        800,
        470
      ],
      "size": [
        150,
        62
      ],
      "tag": "owner"
    }
  ],
  "boundaries": [
    {
      "kind": "region",
      "label": "Shared operating stack — one instance serves all three entities",
      "wraps": [
        "crm",
        "commerce",
        "suppliers",
        "erp",
        "wms"
      ]
    },
    {
      "kind": "region",
      "label": "Separate books — one entity per ledger, never consolidated here",
      "wraps": [
        "books_a",
        "books_b",
        "books_c"
      ]
    }
  ],
  "connections": [
    {
      "id": "lead",
      "from": "crm",
      "to": "commerce",
      "label": "accounts",
      "variant": "default"
    },
    {
      "id": "po",
      "from": "suppliers",
      "to": "erp",
      "label": "purchase orders",
      "variant": "default"
    },
    {
      "id": "stock",
      "from": "erp",
      "to": "wms",
      "label": "receipts · COGS",
      "variant": "dashed",
      "labelAt": [
        370,
        136
      ]
    },
    {
      "id": "supply",
      "from": "wms",
      "to": "commerce",
      "label": "available to sell",
      "variant": "dashed",
      "labelAt": [
        370,
        276
      ]
    },
    {
      "id": "charge",
      "from": "commerce",
      "to": "payments",
      "label": "charge",
      "variant": "emphasis"
    },
    {
      "id": "payout",
      "from": "payments",
      "to": "bank",
      "label": "net payout",
      "variant": "emphasis",
      "fromSide": "right",
      "toSide": "bottom",
      "via": [
        [
          750,
          371
        ],
        [
          875,
          371
        ]
      ],
      "labelAt": [
        812,
        383
      ]
    },
    {
      "id": "bills",
      "from": "erp",
      "to": "spend",
      "label": "vendor bills",
      "variant": "default",
      "fromSide": "top",
      "toSide": "left",
      "via": [
        [
          370,
          20
        ],
        [
          510,
          20
        ],
        [
          510,
          91
        ]
      ],
      "labelAt": [
        440,
        8
      ]
    },
    {
      "id": "pay_run",
      "from": "spend",
      "to": "bank",
      "label": "payment run",
      "variant": "security",
      "fromSide": "right",
      "toSide": "top",
      "via": [
        [
          750,
          91
        ],
        [
          875,
          91
        ]
      ],
      "labelAt": [
        812,
        79
      ]
    },
    {
      "id": "wages",
      "from": "payroll",
      "to": "bank",
      "label": "wages · taxes",
      "variant": "security"
    },
    {
      "id": "feed_a",
      "from": "bank",
      "to": "books_a",
      "label": "bank feed",
      "variant": "emphasis",
      "fromSide": "top",
      "toSide": "left",
      "via": [
        [
          875,
          20
        ],
        [
          1010,
          20
        ],
        [
          1010,
          91
        ]
      ],
      "labelAt": [
        942,
        8
      ]
    },
    {
      "id": "feed_b",
      "from": "bank",
      "to": "books_b",
      "label": "bank feed",
      "variant": "emphasis"
    },
    {
      "id": "feed_c",
      "from": "bank",
      "to": "books_c",
      "label": "bank feed",
      "variant": "emphasis",
      "fromSide": "bottom",
      "toSide": "left",
      "via": [
        [
          875,
          410
        ],
        [
          1010,
          410
        ],
        [
          1010,
          371
        ]
      ],
      "labelAt": [
        942,
        422
      ]
    },
    {
      "id": "revenue",
      "from": "commerce",
      "to": "books_a",
      "label": "sales + tax collected",
      "variant": "dashed",
      "fromSide": "bottom",
      "toSide": "right",
      "via": [
        [
          370,
          560
        ],
        [
          1290,
          560
        ],
        [
          1290,
          91
        ]
      ],
      "labelAt": [
        830,
        572
      ]
    },
    {
      "id": "signoff",
      "from": "close",
      "to": "books_c",
      "label": "closes the period",
      "variant": "default",
      "fromSide": "right",
      "toSide": "bottom",
      "via": [
        [
          985,
          501
        ],
        [
          1135,
          501
        ]
      ],
      "labelAt": [
        1060,
        489
      ]
    }
  ],
  "cards": [
    {
      "dot": "emerald",
      "title": "Source of truth per domain",
      "items": [
        "Customers and pipeline: CRM · Orders and tax collected: Commerce",
        "Cost, purchase orders and inventory: ERP / WMS",
        "Settled cash: the bank · Revenue, AP, payroll and P&L: QuickBooks"
      ]
    },
    {
      "dot": "amber",
      "title": "Guardrails",
      "items": [
        "The operating stack is shared; the ledgers are not — one entity per company file",
        "No consolidation is drawn: eliminations are a separate, stated decision",
        "No amounts, balances or unit counts shown — none were supplied for 2026-07"
      ]
    },
    {
      "dot": "cyan",
      "title": "How to read it",
      "items": [
        "Solid emphasis is the money rail: order → charge → payout → bank → books",
        "Dashed lines carry facts that are not cash: stock, COGS, sales sync",
        "Red-outlined nodes are approval gates — spend and payroll leave cash only through them"
      ]
    }
  ]
}